Your Privacy Rights

Depending on your state of residence, our use of your personal information, and applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Request a copy of certain personal information
• Request correction of inaccurate personal information
• Request deletion of eligible personal information
• Opt out of the sale or sharing of personal information
• Opt out of targeted or cross-context behavioral advertising
• Limit certain uses of sensitive personal information, where applicable
• Withdraw consent for certain processing activities
• Appeal a decision concerning a privacy request
• Receive equal service and pricing when exercising your privacy rights

Access or Download My Data

You may request access to or a copy of eligible personal information we have collected, used, disclosed, sold, or shared about you, subject to applicable law.

The response may include information such as:

• Account details
• Name and contact information
• Billing and shipping information
• Order and transaction history
• Customer-support communications
• Website and device activity
• Categories of personal information collected
• Categories of sources from which information was collected
• Business or commercial purposes for collecting information
• Categories of third parties receiving information

We may need to verify your identity before providing access to personal information.

Correct My Information

You may request correction of inaccurate or incomplete personal information maintained by Elite Gym Supply.

Correction requests may concern:

• Your name
• Email address
• Telephone number
• Billing address
• Shipping address
• Account details
• Other factual information associated with your account or order

We may request supporting information when reasonably necessary to verify the accuracy of the requested correction.

Delete My Data

You may request deletion of eligible personal information we maintain about you.

We may retain certain information when necessary or permitted for:

• Completing orders and transactions
• Processing returns, refunds, warranties, or disputes
• Maintaining tax, accounting, and financial records
• Detecting and preventing fraud
• Protecting website, customer, and payment security
• Complying with legal and regulatory obligations
• Exercising or defending legal claims
• Maintaining internal business records
• Completing other activities allowed by law

When a deletion request is approved, eligible information will be deleted, deidentified, or anonymized as required or permitted by law.

Do Not Sell or Share My Personal Information

Depending on applicable law, you may have the right to opt out of the sale or sharing of personal information, including certain disclosures used for cross-context behavioral advertising or targeted advertising.

You do not need to create an account to submit an opt-out request.

To submit this request, email privacy@elitegymsupply.com with the subject line: Do Not Sell or Share Request.

Please include:

• Your full name
• Email address associated with your account or order
• State of residence
• A description of the request

You may also use any available cookie-consent or privacy-preference tool on our website to manage non-essential advertising and analytics technologies.

Targeted Advertising and Cookie Preferences

Website cookies, pixels, analytics tools, advertising technologies, and similar technologies may collect information about browsing activity, device information, interactions, and website usage.

Where legally required, you may manage certain preferences through:

• Our website cookie banner or preference center
• Your browser cookie controls
• Device privacy settings
• Advertising-platform settings
• A privacy request submitted to us

Disabling cookies may affect certain website features, saved preferences, analytics, advertising, and shopping functionality.

Global Privacy Control

Where required by applicable law, we will process supported browser-based opt-out preference signals, such as Global Privacy Control, as a request to opt out of qualifying sale, sharing, or targeted-advertising activity.

Browser-based signals generally apply to the browser and device from which the signal is sent. You may need to enable the preference separately on each browser or device you use.

Sensitive Personal Information

Elite Gym Supply does not intentionally use sensitive personal information to infer characteristics about customers.

Where applicable law provides a right to limit certain uses or disclosures of sensitive personal information, you may submit a request using the contact information on this page.

Authorized Agents

You may authorize another person or organization to submit a privacy request on your behalf where permitted by law.

We may require:

• Written authorization signed by you
• Verification of your identity
• Verification of the agent’s identity
• Proof that the agent has authority to act for you
• Direct confirmation from you that permission was granted

These requirements help protect customers from fraudulent or unauthorized privacy requests.

Identity Verification

Before completing certain requests, we may need to verify that you are the person whose information is involved.

Verification may involve matching information such as:

• Name
• Email address
• Telephone number
• Order number
• Billing or shipping information
• Account details

We will request only information reasonably necessary to verify the request. We may decline a request if we cannot reasonably verify the requester’s identity or authority.

Response Time

Response periods may vary depending on applicable state law, the type of request, request complexity, verification requirements, and the number of requests received.

Right to Appeal

If we deny your privacy request, you may have the right to appeal the decision depending on your state of residence.

To submit an appeal, email privacy@elitegymsupply.com using the subject line Privacy Appeal.

Please include:

• Your full name
• Email address
• Date of the original request
• Type of original request
• Reason you believe the decision should be reconsidered
• Any additional relevant information

Non-Discrimination

Elite Gym Supply will not unlawfully discriminate against you for exercising an applicable privacy right.

This means we will not unlawfully deny goods or services, charge a different price, provide a different level of service, or retaliate against you solely because you submitted a valid privacy request.

How to Submit a Privacy Request

You may submit a request by email or telephone using the contact details below.

Please include:

• Your full name
• Email address
• Telephone number, if applicable
• Order number, if applicable
• State of residence
• Type of request
• A clear description of what you want us to do

Please do not send passwords, complete payment-card numbers, Social Security numbers, government identification numbers, or other highly sensitive information by regular email.

Relationship to Our Privacy Policy

This US Privacy Requests page explains how eligible individuals may exercise privacy rights.

Our main Privacy Policy should separately explain:

• What personal information we collect
• Why we collect and use it
• Cookies and tracking technologies
• Payment processing
• Advertising and analytics services
• Service providers and third parties
• Data retention
• Security
• Children’s privacy
• Policy updates